{"id":3332,"date":"2024-03-20T12:53:59","date_gmt":"2024-03-20T11:53:59","guid":{"rendered":"https:\/\/shop.idealgascompany.com\/right-of-withdrawal-and-return-policy\/"},"modified":"2024-03-20T17:02:18","modified_gmt":"2024-03-20T16:02:18","slug":"right-of-withdrawal-and-return-policy","status":"publish","type":"page","link":"https:\/\/shop.idealgascompany.com\/en\/right-of-withdrawal-and-return-policy\/","title":{"rendered":"Right of Withdrawal and Return Policy"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_margin=&#8221;50&#8243; bottom_margin=&#8221;70&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]If for any reason You are dissatisfied with Your purchase, You may return the Product(s) <strong>within 14 (fourteen) days from the date of receipt of the Order<\/strong>, in accordance with the provisions of Article 11 of the General Terms and Conditions of Sale, according to the process described below.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;30&#8243;][nectar_icon_list animate=&#8221;true&#8221; color=&#8221;Accent-Color&#8221; direction=&#8221;vertical&#8221; icon_size=&#8221;medium&#8221; icon_style=&#8221;border&#8221;][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;html&#8221; title=&#8221;List Item&#8221; id=&#8221;1710946341557-4&#8243; tab_id=&#8221;1710946341558-5&#8243;]Download the <a href=\"https:\/\/shop.idealgascompany.com\/wp-content\/uploads\/2024\/03\/Modulo-di-reso-recesso-legale-IDEALGAS-Eng.pdf\" target=\"_blank\" rel=\"noopener\">Return Form<\/a> and complete it in its entirety, clearly indicating the Order Number and Your personal information.[\/nectar_icon_list_item][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;html&#8221; title=&#8221;List Item&#8221; id=&#8221;1710946341579-4&#8243; tab_id=&#8221;1710946341580-2&#8243;]After completing the Return Form in its entirety, send it by e-mail to <a href=\"mailto:info@idealgas.it\"><em>info@idealgas.it<\/em><\/a>, together with the Order Confirmation that was sent to You at the time of the Order.[\/nectar_icon_list_item][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;html&#8221; title=&#8221;List Item&#8221; id=&#8221;1710946341596-0&#8243; tab_id=&#8221;1710946341596-7&#8243;]From this moment a member of the Idealgas Company S.r.l. team shall verify Your information. If You have any questions about Your return, You shall be contacted by our Customer Service. Then, or if all the return details are sufficient and correct, You shall receive an e-mail authorizing the return.[\/nectar_icon_list_item][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;html&#8221; title=&#8221;List Item&#8221; id=&#8221;1710946341608-0&#8243; tab_id=&#8221;1710946341609-5&#8243;]Prepare the package for return and remember to place the completed Return Form in the box, along with the Order Confirmation.[\/nectar_icon_list_item][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;html&#8221; title=&#8221;List Item&#8221; id=&#8221;1710946341621-0&#8243; tab_id=&#8221;1710946341622-9&#8243;]Send Your return to the following address, within 7 (seven) days of receiving the email authorizing the return:<br \/>\n<strong>Idealgas Company S.r.l., Via Al Bigonzo, 9 \u2013 31030 Dosson di Casier (TV) \u2013 Italia.<\/strong>[\/nectar_icon_list_item][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;html&#8221; title=&#8221;List Item&#8221; id=&#8221;1710946341635-10&#8243; tab_id=&#8221;1710946341635-0&#8243;]Keep the shipping receipt.[\/nectar_icon_list_item][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;html&#8221; title=&#8221;List Item&#8221; id=&#8221;1710946341648-3&#8243; tab_id=&#8221;1710946341648-0&#8243;]We shall notify You as soon as the shipment arrives at our warehouse. All details provided shall be verified and, if everything is correct, we shall refund the full amount of the specified Products as soon as possible, using the same payment method that You used for the purchase. Please note that we shall use the payment details of Your Order to process the refund. Processing and refunding Your return may take between 5 (five) and 14 (fourteen) business days. We shall contact You if, during the verification of Your return, we notice that any of the Products are missing or damaged.[\/nectar_icon_list_item][\/nectar_icon_list][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_margin=&#8221;50&#8243; bottom_margin=&#8221;70&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3332","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Right of Withdrawal and Return Policy - Idealgas Company Shop<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Right of Withdrawal and Return Policy - Idealgas Company Shop\" \/>\n<meta property=\"og:description\" content=\"[vc_row type=&#8221;in_container&#8221; 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